Ms Paula Cleary
- Membership Grade
- Professional Member
About Paula
Featured
If you want help making your text clear, accurate and fit for purpose, I'd love to work with you.
I provide a wide range of services, including:
- copyediting,
- proofreading,
- style guide creation,
- academic editing,
- development services,
- plain-English editing,
- content writing, and
-re-writing services.
I have a strong track record of providing exceptional service to my clients, delivering high-quality work on time, even when facing tight deadlines.
I have over 25 years of experience in finance, specialising in insurance, risk, corporate pensions, compliance, customer experience, and marketing.
I have worked with global organisations, editing and proofreading written and audio e-learning compliance training courses. Additionally, I have experience in editing courses for Middle Eastern students learning English and proofreading and editing textbooks for K12 students in the US. I have also edited academic articles.
I'm proficient in both UK and US English.
Thanks for taking the time to read a little about me. You can learn more about me, my work and my recent clients on my website – Trustwordy.
Please feel free to get in touch with me to discuss your particular requirements.
All the best,
Paula
Media
Company literature
Textbooks
Workbooks
Manuals and guides
Newsletters
Online materials
Marketing collateral
Distance-learning materials
Educational materials
Websites/blogs
Loose-leaf material
Audio
In-house and Freelance experience
Freelance since 2018
Senior Content Editor and Proofreader at Aviva Life & Pensions Ireland, 2018 – current.
Senior Content Editor and Proofreader at Friends First Life Assurance Co Ltd, 2005 - 2018.
Recent training
Academic Editing webinar (CIEP), 2024
Inclusive Behaviours, 2022/3.
Diversity and Inclusion in Marketing: Inclusive Language for Marketers, 2022.
How to Write like a Pro (contributor), 2022.
An introduction to One Drive, 2022.
Plain English for Editors (CIEP), 2020.
Basic Proofreading V5 (Publishing Qualifications Board), 2018.
Editing Skills Training (Public Affairs Ireland), 2015.
Recent clients
York Press Ltd (UK)
Kharkiv National University (Ukraine)
Aviva Life & Pensions Ireland.
Friends First Life Assurance Co Ltd, Ireland.
Interactive Services, Dublin, Ireland, working with US clients.
QBS Learning, New Delhi, India.
Difusión, (Language Research and Publications Centre), Barcelona, Spain.
Klett World Languages, US.
University students
Rock band
Subjects
AI
Academia
Business
Corporate Pensions
Economics
Education
E-learning (digital media)
Finance
Insurance
Languages (French / German)
Marketing
Pop/rock music (social media)
Risk and Compliance
testimonials
Paula has worked with us as a freelance proofreader and copy editor and we are very pleased with the services she offered.
Punctual and very reliable, she has consistently and successfully completed the missions we gave her (proofreading and copy-editing textbooks) within the agreed upon time, even when on a tight deadline, showing great attention to detail and ability to follow the house style guide.
She is a competent professional with solid knowledge of proofreading and copy-editing, excellent work ethic, and outstanding communication skills.
B Biella
Managing Editor
Éditions Maison des Langues
I would highly recommend Paula (Cleary) as a proofreader and copyediter.
We have worked with Paula several times and found her highly professional, reliable, and trustworthy.
Paula is very approachable, always meets deadlines, and is an absolute pleasure to work with.
We were also impressed with Paula's rewriting skills, as she has rewritten some work for us, and her output was excellent.
Based on our experience, we are confident that hiring Paula's services will not disappoint you.
B Ceruti
Editorial Manager
Klett World Languages
Paula has been an invaluable member of our project teams at York Press. We have had the pleasure of having Paula work as an editor and proof-reader on a large amount of content over the last few months. Her meticulous approach, clear communication style and flexibility have truly helped our content become better. A great person to have on your team!
Y Roberts
ELT Commissioning Editor
York Press
Paula is a very knowledgeable proofreader and copyeditor. She works well under pressure and as part of an editorial team. I would highly recommend Paula as a proofreader or editor.
S Finlayter
Freelance Editorial Project Manager
Concorde Education Services
I would actively recommend Paula as an editor and proofreader.
She is always available to contribute positively on your projects, is very professional and meets all the deadlines.
L Hodierne
French Editor
EMDL
Paula is highly professional and always a pleasure to work with. She has a great eye for detail, always working to improve any documentation that she is asked to review. Any suggestions that Paula makes are always helpful and constructive. I would have no hesitation recommending Paula as an Editor and Proofreader.
T O’Gorman
Manager
Friends First Insurance Co Ltd
Paula has - for several years now - been involved in the generation of new (or re-wording of existing) customer literature. She has also created valuable content for our customer website. Paula always takes the time needed to ensure the content is produced to a very high standard, is correctly proof-read, and – crucially – is worded in plain English that our customers will understand. She resists industry jargon, starts with the customer in mind and identifies the key things the customer needs to know.
M George
Customer Experience Manager
Aviva Life & Pensions Ireland
You did an excellent job, and we would like to ask you to proofread additional work.
Thank you, Paula. I've just read it, and we are both very pleased with it. (Full rewrite of website material).
Editorial Manager
Difusión
How to write like a pro, went live in early March 2022. The current reviewer status is 5/5. Without the expert input and guidance from Paula, the solution would not be in the excellent shape that it is.
C Gant
Training Consultant
Aviva UK
Paula has been an incredible help in improving my writing. Her feedback has been spot on. She has a keen eye for details and is always willing to help me understand how I can improve my work. Thanks to her, my writing is much more clear, concise, and engaging.
University student
Service
Specialisms
Disclaimer note
The CIEP Directory of Editorial Services should be considered a point of first contact and prospective clients must satisfy themselves that members are capable of the work on offer. The Institute cannot be held responsible for the quality of work provided by any member listed in the directory. The members themselves are responsible for the maintenance and accuracy of their entries in the Directory and the CIEP has not made any attempt to vet them. The institute cannot be held responsible for any inaccuracies in the Directory. Inclusion in the Directory as a freelance does not necessarily mean that the member is self-employed as defined by HM Revenue and Customs and the Department for Work and Pensions.